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DATA PROTECTION Z

scope


This data protection declaration is intended to inform the users of this website in accordance with the Federal Data Protection Act and Telemedia Act about the type, scope and purpose of the collection and use of personal data by the website operator Heiko Arndt (Bahnhofstraße 48, 99765 Heringen / Helme).
The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations.
Bear in mind that data transmission on the Internet can generally be subject to security gaps. Full protection against unauthorized access is not possible.

Description and purpose

We use your personal data to process your online purchases and to send you notifications about delivery status or notifications in the event of problems with the delivery of your items. We use your personal data to process your payments. We also use your data to process complaints and product warranty claims. Your personal data is used to determine your identity, to ensure that you have reached the legal minimum age for online purchases and to match your address with external partners.

This website is SSL certified (Secure Socket Layer Certificate). This means that customer data is transmitted in encrypted form.


Access data


The website operator collects data about access to the site and saves it as "server log files". The following data is logged in this way:
-Visited website
-Time at the time of access
- Amount of data sent in bytes
-Source / reference from which you came to the page
- Browser used
- Operating system used
- IP address used


The data collected are only used for statistical evaluations and to improve the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of illegal use.


Cookies


This site uses cookies. These are small text files that are saved on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.
Common browsers offer the setting option not to allow cookies.

Note: There is no guarantee that you will be able to access all functions of this website without restrictions if you make the appropriate settings.


Handling of personal data


The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the data being collected.
Personal data includes all information that is used to identify your person and which can be traced back to you - for example your name, your email address and telephone number.

You can also visit this website without providing any personal information. In order to improve our online offer, however, we save your access data on this website (without personal reference). These access data include B. the file you requested or the name of your Internet provider. By anonymizing the data, it is not possible to draw conclusions about your person.

  • Which? - We process personal data such as first name, last name, IP address, email address, place of residence, zip code and content information from the contact form

  • How? - We process personal data only with the express permission of the users concerned and in compliance with the applicable data protection regulations.

  • Why? - The processing of personal data takes place on the basis of our legitimate interest in fulfilling our contractually agreed services and in optimizing our online offer.


user account


In order to be able to place orders via this offer, each customer must set up a password-protected customer account. This contains an overview of orders placed and active order processes. If you leave the online shop as a customer, you will be automatically logged out.
The operator assumes no liability for password misuse, unless this was caused by the operator himself.


Order process


All data entered by customers in the course of order processing are saved. This includes:
-Name first Name
-Address
-Payment dates
-E-mail address

-Pay-Pal address


The data that are absolutely necessary for delivery or order processing are passed on to third party service providers. As soon as the retention of your data is no longer necessary or required by law, it will be deleted.


Handling of contact details


If you contact the website operator through the contact options offered, your details will be saved so that they can be used to process and answer your request. This data will not be passed on to third parties without your consent.

User rights

  1. As a user, you have the right to request free information about which personal data has been stored about you. You also have the right to correct incorrect data and to restrict the processing or deletion of your personal data. If applicable, you can also exercise your right to data portability. If you assume that your data has been processed unlawfully, you can submit a complaint to the responsible supervisory authority.

  2. Deletion of data
    If your request does not conflict with a legal obligation to store data (e.g. data retention), you have the right to have your data deleted. Data stored by us will be deleted if they are no longer required for their intended purpose and there are no statutory retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

  3. Right to object
    Users of this website can make use of their right of objection and object to the processing of their personal data at any time.

  4. If you would like a correction, blocking, deletion or information about the personal data stored about you or if you have any questions regarding the collection, processing or use of your personal data or if you would like to revoke your consent, please contact the following email address : hofkeramik @ gmail.

Transmission of personal data to online payment service providers

If you decide to pay with one of the online payment service providers offered by us as part of your order process, your contact details will be sent to them as part of the order triggered in this way. The personal data transmitted to the online payment service provider is mostly first name, last name, address, IP address, email address, or other data that is required for order processing, as well as data that is related to the Services are such as the type of service, identity of the recipient, invoice amount and taxes in percent, invoice information, etc. This transmission is necessary to carry out the service with the payment method you have selected, in particular to confirm your identity, to administer your payment and the Customer relationship. Please note, however: Personal data can also be passed on by the online payment service provider to service providers, subcontractors or other affiliated companies, insofar as this is necessary to fulfill the contractual obligations from your order or if the personal data is to be processed on behalf of the customer. Depending on the selected payment method, e.g. invoice or direct debit, the personal data transmitted to the provider will be transmitted to credit agencies by the provider. This transmission is used to check the identity and creditworthiness of the order you have placed. Which credit agencies are involved and which data are generally collected, processed, stored and passed on by the respective provider can be found in the respective data protection declarations of the providers.

  • Legal basis
    The lawfulness of the transfer of the data results from Art. 6 Para. 1 lit.b) GDPR, for the implementation of the payment method you have chosen as well as our legitimate interests in accordance with Art. 6 Para. 1 lit.f) GDPR Enabling user-friendly and uncomplicated payment processing. Furthermore, our legal basis is to fulfill our sales contract concluded with you in accordance with Art. 6 Para. S. 1 lit. b) GDPR.

  • receiver
    The recipient is the payment service provider:
    PayPal (Europe) S.à.rl & Cie. SCA,

Processing time

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In addition, the data will be deleted if you revoke your consent or request the deletion of the personal data.

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