top of page

Shipping Policy

Before we can hold a finished work in our hands, many work steps are sometimes very time-consuming, which is why we cannot guarantee delivery times per se.
But we also know that in everyday stress, for example, you can lose sight of a birthday and you hope every day that the longed-for gift is ready and ready to be sent.
We will then be happy to work with you to find a suitable solution that is feasible within a short period of time.

Availability on request

Delivery time for items in stock approx. 2-5 working days

Shipping with DHL

After your order has been confirmed, processed and shipped, you will receive an email with your shipping information and a tracking number.

Payment by Paypal

Shipping costs: from € 4.99

All items are of course carefully packed and sent insured by us.

Right of withdrawal

If something does not meet your requirements, please contact us by e-mail.

According to § 355 BGB we accept a return within 14 calendar days after receipt of the ordered goods. We will reimburse you the purchase price including VAT, provided the returned product reaches our warehouse undamaged and in a resalable condition.

The buyer has to bear the costs of the return if the price of the goods to be returned does not exceed EUR 40.00.

The following return conditions apply:

  • Special orders or personalized items cannot be returned.

  • All credits are made using the original payment method.

  • no responsibility is taken for ordering wrong products.
    Products rejected by the deliverer will be credited without the shipping costs.

bottom of page